Guides
Run a tighter shop.
Short, practical, written for the owner of an Australian workshop. No fluff, no theory — things you can do this week.
6 min read
Service reminders that actually bring cars back
Most workshops know reminders work and most workshops do not send them. Here is how to set them up so they run without you, and what to put in them so people reply.
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7 min read
How to price a log book service (and not lose money on it)
The 10,000 km service is the most quoted job in the country and the most under-priced. Here is a method that holds up, and the one mistake that quietly costs 10% every time.
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5 min read
What goes on a mechanic's invoice in Australia
An invoice is a legal document, a tax record and your best defence in a dispute. Here is what belongs on a workshop invoice and why.
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8 min read
A pre-purchase inspection checklist workshops can charge for
Buyers will pay $200 or more for an inspection that tells them something. Here is what to check, what to record, and how to hand it over so it looks worth the money.
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4 min read
SMS reminder templates for workshops (that fit in one message)
A good workshop text is short, names the car, says what to do next and lets the customer stop. Here are templates that fit one segment.
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6 min read
Switching a workshop from paper and spreadsheets in a week
The reason most workshops never switch is the switch itself. Break it into five days and it is not a project — it is a week with slightly different evenings.
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5 min read
Getting workshop quotes approved faster
A quote that sits for three days is a hoist that sits for three days. Most delays are the quote's fault, not the customer's.
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4 min read
Workshop photos that end disputes before they start
Customers do not doubt your work because you did it badly. They doubt it because they cannot see it. Four photos fix that.
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5 min read
Chasing unpaid workshop invoices without losing the customer
Most unpaid invoices are not customers refusing to pay. They are customers who never got a clear invoice, or forgot. Fix the first two and the third is rare.
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4 min read
Getting more Google reviews for your workshop
Workshops with a hundred reviews are not better than workshops with ten. They asked. Here is when and how, without being that business.
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Free for a month
Put one real car through it.
Set-up takes about two minutes. Book a car, quote it, photograph it, invoice it and let the reminder bring it back. The first month is free, so it costs nothing to find out.
1 month free · No credit card · $49.99/month after · Cancel any time
What's in the box
- Bookings and today's board
- Vehicles, rego search and history
- Service reminders by SMS and email
- Quotes approved online, invoices with photos
- Inspection reports
- Unlimited team logins